Refund Policy

Overview

This Refund Policy applies to paid subscriptions purchased on Virally (virally.meme), operated by Gugan Enterprises (UDYAM-TN-08-0122739), an MSME registered business in Tamil Nadu, India.

We want you to be satisfied with our Service. If you're not, here's how refunds work.

Free Tier

Our free tier requires no payment. No refund is applicable for the free tier of the Service.

Paid Subscriptions

If you are unsatisfied with a paid subscription, you may request a full refund within 7 days of your initial purchase or renewal date. Refund requests made after the 7-day window will be evaluated on a case-by-case basis.

How to Request a Refund

To request a refund, email us at:

santhoshg1990@gmail.com

Please include:

• Your registered email address
• Date of purchase
• Reason for the refund request

Refund Processing

Once approved, refunds will be processed within 5-10 business days and credited back to the original payment method. The exact timing depends on your bank or payment provider.

Cancellation

You may cancel your subscription at any time. Upon cancellation:

• You will continue to have access to paid features until the end of your current billing period
• Your account will revert to the free tier after the billing period ends
• No further charges will be made after cancellation

Non-Refundable Cases

Refunds are generally not provided in the following cases:

• Accounts terminated for violation of our Terms and Conditions
• Requests made more than 30 days after the purchase date
• Partial month or partial usage refunds (subscriptions are billed for the full period)

Contact

For any questions about this Refund Policy, please reach out to us at: santhoshg1990@gmail.com